|
What Is Ignite Mobile?
Ignite
Mobile enables your technicians in the field to send and receive real-time
information back and forth from the office.
Technicians receive electronic
work orders as they work throughout the day.
Data is sent back and forth to
Ignite keeping the service schedule screen in the office up-to-date.
Our intuitive step-by-step
process walks the technician through the updating and billing of the job
and prevents human error (i.e. wrong pricing, illegible handwriting, incomplete
documentation, etc).
With this
additional information, your service manager can make more informed decisions.
Technicians have access to
complete account information, work history, parts pricing and payment collection
while on-site with a customer.
When on-site with a customer the technician can
get a signature capture for approval of the job and can email and/or print the
invoice before leaving the customer.
Additional
benefits of Ignite Mobile are the ability to use Bar Code Scanning for inventory
and pricing.
If you have completed a job that warrants a picture you can have
the ability to do so and link it to a specific account you want.
GPS/Navigation
enabled devices will also help your technicians concentrate on the job at hand
instead of figuring out how to get there.
Why Choose
Ignite Mobile?
The goal
of any mobile solution is to make your job easier – not more complicated. It’s
also about more than just increasing efficiency; it’s about saving money and
obtaining a return on your investment while increasing quality.
Ignite
Mobile’s easy-to-use screens guide your technicians step-by-step through the
completion of their jobs and ensures all required information is captured.
On
What Platform
Does Ignite Mobile Run?
One
of the most flexible parts of Ignite Mobile is that you can choose the device it
runs on (laptop, tablet, Smartphone or PDA). It can be a truck mounted computer
or a handheld computer. You can choose between Windows Mobile or Windows XP/7
operating systems. This ensures you can use the device that fits your needs and
budget.
It has
also been tested on over 300 printers, you can choose the print out size (i.e. 2”
wide paper, 4” wide paper or even 8.5” x 11” paper).
|